Legal Question in Credit and Debt Law in India

I bought post paid MTS data card in the month of February.. But it was not working for more than 15 days due to Data Card Problem...but i have received the bill for 1 month fee i told them to reduce the bill while i was not used and also i asked them to cancel the connection.. but they refused and asked me to pay the bill and cancel..i paid for one month as per their phone request .. but they did not cancel as per their word and continued their service and sending bill.. but i was not used their connection the bill that they sent... now they send the legal notice for the next 2 months bill which i was not used their service .. What i have to do??.. They are threaten me to pay the bill...


Asked on 5/31/16, 1:00 am

3 Answers from Attorneys

You would have to reply of their Legal Notice, now you have reply of their Legal Notice accords with law and then take legal action against them if the dispute would not be settle.

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Answered on 5/31/16, 1:11 am

1) Give reply to the legal notice.

2) File case in consumer forum not only claiming refund of

all amounts paid plus compensation for the mental agony also.

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Answered on 5/31/16, 1:37 am
Fca Prashant Chavan Expert Edge LLP

31.05.2016

Dear Sir / Madam,

You should lodge a Police complaint and send a copy of that complaint to Telecom Regulatory Authority of India (TRAI) and file a recovery suit for damages and compensation against the Company in the Consumer Court.

Regards,

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Answered on 5/31/16, 8:16 am


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