Legal Question in Business Law in California

Am I Responsible For Added Fees With A Moving Company?

I hired a moving company to ship my

belongings. I had a partner join in to

split the costs. On the day of the

move, they added over $900 to my

estimate for reasons they never ran

by me, and had my partner sign for it

all, having never shown him the

contract or the original estimate. But

his name, and not mine, is the one in

their database. We've made a partial

payment to begin the shipping, but

after talking with each other we

realize they've kept us misinformed,

either intentionally or accidentally.

Do we owe them these extra fees?

And if not, how do we proceed?


Asked on 6/20/08, 9:37 pm

1 Answer from Attorneys

Bryan Whipple Bryan R. R. Whipple, Attorney at Law

Re: Am I Responsible For Added Fees With A Moving Company?

I'm guessing that this was (or will be) an interstate move between California and Rhode Island. Such moves used to be completely regulated and strictly subject to rates and rules that were in published tariffs approved by and on file with the Interstate Commerce Commission. The ICC would adjudicate disputes under a theory that the tariff rates and rules superseded any contrary private quotations or understandings. Under such a system, most misunderstandings would be resolved under the principle, "Well, what does your tariff say?"

Nowadays, interstate transportation is partly (well, mostly) deregulated, and we no longer have an ICC, Instead, we have, by and large, a free-market free-for-all where anyone with a truck can make a contract for any terms he can negotiate. Well, not entirely, but things are really different than they used to be.

The ICC was replaced with a much less authoritarian Surface Transportation Board, which no longer has statutory power to require filing of rates and rules tariffs for much transportation, but retains some regulatory authority over interstate movement of household goods, i.e. movers. I suggest you start with the STB Web site to see what advice and resources it offers for those with moving contract disputes. I'm traveling at the moment and a bit resource-handicapped, or I'd look it up for you and gve you my results.

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Answered on 6/20/08, 10:52 pm


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