Legal Question in Business Law in New York
Sent item , buyer claims never received , wants refund
A person purchased an item from me at an online auction. They sent the payment. I sent the item through the USPS. They claimed they never received the item, and want a refund. Shipping costs are the buyers responsibility, as is the insurance. No insurance was purchased buy the buyer. Am I responsible for items that are lost or damaged through the USPS??
2 Answers from Attorneys
Re: Sent item , buyer claims never received , wants refund
It's hard to say ...what did your post say? insurance is the responsibility of the buyer? and how do you know it was not received either? There is too little information to provide a decent answer.
Good luck
Re: Sent item , buyer claims never received , wants refund
Unless otherwise expressed ina sales contract, responsibility for damage or loss shifts to the buyer once the goods are delivered to the carrier.
As long as you have proof that the goods were placed properly in the mail, you no longer have legal responsibility for damage or loss.
Should you like to discuss this or any other legal matter, you can call my office to schedule an appointment for a consultation or in the alternative, I can be reached for on-phone low-cost legal consultation at 1-800-275-5336 x0233699.
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