Legal Question in Banking Law in India

Dear Sir,

I am a serving Army officer having savings account with icici since 2002 at Panchkula, since the branch opened there, In 2015 while filing my IT return it came to my knowledge that my account has been transferred to Agartala( place where once I was posted) in Aug 2014. On enquiring it was told to me that it was done based ony ATM txn which I did from Agartala, later one more reason was included that in mar 2014 it was informed to me via mail with 30 days of notice for consent (I never received the mail) I asked for the copy of mail but was told that since it was sent in bulk they are unable to find it. I would like to know what legal action can be taken against the bank for this mental harassment.

Warm regards


Asked on 1/09/16, 10:29 pm

1 Answer from Attorneys
Fca Prashant Chavan Expert Edge LLP

10.01.2016

Dear Sir / Madam,

Since you are a serving Army Officer, I suggest you should complete the Know Your Customer (KYC) formalities with the Bank indicating therein where (whether Panchkula or Agartala) you need the account to be in operation, and request the Bank to reply to your letter.

Regards,

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Answered on 1/09/16, 10:50 pm


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