Legal Question in Banking Law in India
I had purchased Barclays credit card long back and did not pay Outstanding due to some conflicts and I did not given attention once it was closed, Later Barclays sold its portfolio to Kotak. I have known that Barclays added me in CIBIL as defaulter since my credit card application was rejected and clearly said bad credit status.
Kotak executive called me for dues and I was ready to close my account and the settlement amount of Rs.20400 instated of my o/s Rs.47439/- as per the book balance, but I asked if pay Rs.20400 whether my cibil report will revised they said no its closer your settle the principle amount and the interest position will be reflect in your cibil. I replied to him �is am not ready partial settlement if you�re ready to give full closer I will pay the amount otherwise not�.
Again This Monday they called to me and said if you will pay Rs.17500 we will provide the NDC after 30days. After that, I sent a mail to them as (As we discussed, my understanding is "if I pay Rs. 17500 instead of Rs. 47438.73 as per the book balance, then you will provide the NDC (No due Certificate)".
Please confirm whether my understanding is correct or not. If it�s correct will meet on Saturday and proceed further.) .. Now there is no respond from executive, suddenly he called me to meet directly.
I was met him directly in his office , Again he said sorry we are wrongly updated the amount Rs.17500 But you need pay Rs.20400 Then only we will able to get the settlement letter. I Asked confirmation mail regarding closer letter and cibil update but they wont to ready to send, Kindly suggest me how to take it further.
2 Answers from Attorneys
write a mail to them highlighting all that has transpired. Address their mail to their top bossess and reiterate that the settlement is possible only if they give a no due certificate.
Act as per the advice of Anuradha Dixit
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