Legal Question in Business Law in Kenya

Hi....my name is Dancun Kariuki...i am a Kenyan....

My question is....!

Let me give a brief leading to my question...

I am a Safaricom Kenya customer...have been one for almost 9 yrs now....i recently discovered my profile name has been changed though not sure for how long, I registered it with my own national ID, that I am 100% sure....

Is there any of my rights as a customer which have been violated by someone accessing my profile, which I am sure is one of their workers....?

My email address is [email protected].

Hope to hear from you soon....thanks


Asked on 12/18/16, 7:19 am

1 Answer from Attorneys

Fca Prashant Chavan Expert Edge LLP

18.12.2016

Dear Dancun Kariuki,

I do not feel that any of your rights have been violated.

Regards,

Read more
Answered on 12/18/16, 7:57 am


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