Legal Question in Consumer Law in India

Hi,

I use ICICI credit card.

Once in the statement there was charge showing that I did a cash withdrawel.

Which I was sure I did not.

I asked them to check from which location did I do that trasaction.

They came back to me saying it was mistaken charge and are sorry for it.

Can I sue them for levying wrong charges on me.


Asked on 3/15/14, 12:25 am

3 Answers from Attorneys
anuradha Dixit +9312411481 dixitlawfirm

yes you can. send them a legal notice for deficencey of service and demand compensation. you can approach the consumer court even.

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Answered on 3/15/14, 9:44 am
Adv Meenal Kashyap M Kashyap & Associates

they returned your money ? did you faced any major loss due to this ?

did customer care misbehaved and neglected you ?

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Answered on 3/15/14, 2:01 pm
Fca Prashant Chavan Expert Edge LLP

19.03.2014

Dear Sir / Madam,

Today is Chatrapati Shivaji Maharaj Jayanti !!

Yes, you can claim compensatory damages from ICICI limited to the extent of twice the amount wrongly debited to your A/c and write to the Customer Relationship Manager accordingly.

Regards,

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Answered on 3/18/14, 8:07 pm


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