Legal Question in Credit and Debt Law in India

I have faced a credit card hacking and online huge transaction on my card, i informed bank to stop and donot appreciate anything within about 15minutes of sms/phone alert but now bank is pushing responsibility on me. I have done all police action and many complaints till that time. pls help in detail asap on all fronts


Asked on 8/14/13, 7:51 am

1 Answer from Attorneys
Fca Prashant Chavan Expert Edge LLP

14.08.2013

Dear Sir / Madam,

Please be specific. If you have not quantified the exact amount which was defalcated or hacked from your Credit Card and accordingly informed the bank in writing to immediately discontinue your Credit Card for good, till the investigation was over, to prevent further misuse, and taken an acknowledgement from the Bank Manager on your letter,. the bank is obviously going to push the blame and responsibility on you. Now, you should ask the bank to produce a copy of all the charge-slips for usage of your credit card, based on which the Bank has debited your A/c, so that you can verify the authenticity of your signature thereon. Please re-post query with actual status after 7 days.

Regards,

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Answered on 8/14/13, 8:15 am


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