Legal Question in Insurance Law in India

dear sir,

i am kanwal kishore from sonipat haryana.i had an mediclaim policy of star insurance.after four months from doc of the policy i suffer heart attack and i admitted in honda hospital sonipat.doctor refer me to fortis delhi.company denied my cashless stating that you have symptoms of preexisting desease .i apply for the reimbursement and sent my documents to the processing branch.company approved my claim after taking too much time .but i did not got my cheque.chennai office says that the cheque has been sent to you.delhi office says cheque is in panipat branch.panipat branch says that i have returned the cheque to delhi.this is creating me too problem .i have registerd my complaint many times but there is no solution.i want to claim the company for MANHANI and mental harassment.and also for the claim amount with the interest .kindly help me


Asked on 11/01/13, 8:42 am

1 Answer from Attorneys
Santosh Goswami,Advocate sure shot legal

Dear client

Whether preexisting disease has bee covered under the policy or not will only be determined after seeing the policy document. You should serve a legal notice first to all the branches. If you don't get a reply within 15 days, file a complaint in consumer forum.

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Answered on 11/03/13, 9:09 pm


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