Legal Question in Consumer Law in Australia

when i holiday in febuary last year i was roped into a holiday club package that totalled $17800 i left a $1000 DEPOSIT and am paying $305 a month. we were promised all the best deals available with the cheapest flights etc. we signed the papers before doing so we asked about the cooling off period they said we had 30 days but the paper work only said 7 because they hadnt changed it yet and we would have to wait 2-3 weeks for the rest of the information to arrive. We walked away with an orange folder filled with brouchers etc.

When the paper work arrived 2 weeks later allowing us to log on and book holidays we got straight on the net to do so only to find that everything promised wasnt true holidays were dareer as were flights etc so we decided to use the cooling off period and cancel the holiday club.

not that easy apparently the cooling off period was only 7days from the signing so we were out of luck. i contacted the branch manager in queensland who gave me the same story and said that i could sell it to someone or go to the umbudsmen, no help. we stopped paying and got threatend with legal action.

Since then i have found several people who are in the same situation with this company. what can i do and is it a good idea to get the rest on board.

regards shane mullen


Asked on 5/23/11, 11:48 pm

1 Answer from Attorneys

Steve White White SW Computer Law

You should contact the ACCC to discuss your problem.

You should also obtain urgent legal advice.

Read more
Answered on 5/26/11, 9:51 pm


Related Questions & Answers

More Consumer Law questions and answers in Australia