Legal Question in Banking Law in California

Hello,

I saw your response to my question about the bank withdrawing 2,700 from my account. I’m in California is it legal for them to do that without notifying me or informing me about the transaction they did ? I called customer care service and I spoke to the fraud department supervisor and she was on the phone with a phone customer representative for me and the representative told her it would come in a different check. Then the supervisor advise me to go the branch. However, after I we hung up I call the banks customer service number and ask when will my check arrive? And they said they don’t see information there. Was I mislead by the supervisor and is that legal too ?


Asked on 8/11/23, 6:11 am

2 Answers from Attorneys
Richard Bryan Richard Bryan Attorney PC

There's no exact way to say if what they did is "illegal" without looking at California and Federal banking laws and reviewing all the documentation you have to figure out what happened. Nobody can give you an exact answer without looking at the paperwork and understanding what happened. Plus, when you opened the account you signed lots of paperwork which probably gives them authority to do what they did. This is very common by banks. Sit down with someone at the branch and try to figure out what happened and if you're going to get your money back.

Good luck.

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Answered on 8/11/23, 7:28 am

Agree 100%. Take their advice and work this out at a branch. They have teams if lawyers who go over their policies and procedures. So it is almost certain it was legal. Whether you can get your money back will take a trip to the branch.

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Answered on 8/12/23, 1:35 pm


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