Legal Question in Business Law in California

cellular phone service rip off
I moved from washington state to california. Upon calling my washington cell phone carrier to cancel service, I was solicited to stick with the carrier and simply change phone numbers, I agreed. I called the carrier towards the end of my billing cycle to check usage and adjust my calling plan accordingly, as I had done for the past 18 months with the carrier, and was told I could not check usage, nor change plans for the current month. I was explained that this was not possible in my new ''market''. As a result I was billed $750 for usage that month because I had went over my minutes used and incurred roaming and long distance. After several attempts with customer service, I was denied any compensation. Nor would anyone take in concideration that fact that I was not told of any changes in service and terms. I have no written contract with the carrier. I wrote a letter to the carrier to dispute my bill, as well as one to the California Public Utilities Commission. To date, the carrier will not acknowledge my dispute, and will proceed to turn the disputed amount of the bill to collections. Is this legal?

Asked on 6/17/01, 4:37 pm

Ken Koury Kenneth P. Koury, Esq.

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Re: cellular phone service rip off

probably not. more detail is needed to be sure. i wouldnt pay it.

Answered on 8/22/01, 1:41 am

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