Legal Question in Business Law in California

Still my money?
I moved out of my old apartment on September 30, 2001 and cancelled my DSL internet service when I moved out. I also sent the DSL modem that was given to me back to the DSL provider. The provider went bankrupt the day I moved and and handed their accounts over to a different company. Apparently, my cancelled account info didn't make it to the new company and they continued to bill me $59.90 each month through the present month. I noticed the charges, but assumed that the charge was my mobile telephone bill which is $59.95. Now, I'm requesting my money back they've been taking each month, and they're saying I can't have it, because I should've noticed the missing money long ago. I think that it doesn't make it OK to take my money and keep it, just because I didn't notice and want my money back. Who's right here? How can I get my money back?

Asked on 8/09/02, 12:22 pm

Martin Snitow

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0 attorneys agreed

Re: Still my money?

It is still your money. If they don't refund it cheerfully,

tell them they will have to refund it anyway in small claims

court.

I had a problem with an ISP which I resolved by pointing out

that their mission statement, posted on their web site, promised

great customer satisfaction. I said I was a customer and was not

satisfied. This worked for me. You should look for a creative way

to get what you are entitled to without going to court.

Answered on 8/09/02, 12:48 pm

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