Legal Question in Consumer Law in California
My 19 year old daughter rented a car for a day from a small rental company in California. Contract that she signed stated "Any collection by renter should be charged by the rentee and may include collection fees, attorney fees, late fees, ticket fees and interest at the maximum rate allowed by law. There is a minimum administration fee of $75.00 per incident in addition to any collection cost included for collection fees, attorney fees, late fees, ticket fees toll road fees".
At the moment of signing the contract, no disclosure was made of any kind by rental office manager about possibility of toll road evasion and applicable fees.
A month later the rental company sent her toll road evasion bill for $0.85 (she immediately paid toll bill )and charged her card for $75.00 which was for supposedly administrative fee mentioned in the contract. Invoice for $75.00 says "for rental payment".
Does she have legal grounds to dispute $75.00 charge? Thank you.
2 Answers from Attorneys
Even if she does the cost would most likely be more than the $75. The type of thing you have mentioned is pretty standard although $75 is a little higher than I have seen but it is the price you pay for them to get the toll road evasion letter in the mail, process it to you, etc....given standard charges it only takes an hour or two of work to reach $75. Chalk this up to tuition in the School of Hard Knocks.
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