Legal Question in Consumer Law in California

Advertised price not honored by auto dealership

I followed an advertisement for a pre-owned SUV to a local Volvo dealership. I told the salesman I'd seen the truck advertised and mentioned the price. He said, ''If that's what the add says, we'll honor it!'' I double-checked the stock number(listed in the add and on the truck) to be sure they matched, and they did. After spending approximately 45 minutes looking over the vehicle and test driving the vehicle, I offered their asking price($21,990.) The salesman then went inside, presumably spoke with the manager and then came back out to tell me the add was a mistake and they wanted more for the vehicle.

Is this a legal practice, and what is my recourse? I told them I was VERY upset after they wasted my time and it seemed they simply felt they could get more for the truck. I repeatedly offered their asking price and they refused to accept it.


Asked on 1/04/01, 11:14 pm

2 Answers from Attorneys
Howard Silver Law Offices Of Howard D. Silver

Re: Advertised price not honored by auto dealership

IN RESPONSE TO YOUR QUESTION WHAT THE DEALERSHIP DID APPEARS TO BE A VIOLATION OF THE CONSUMER LEGAL REMEDIES ACT (FALSE ADVERTISING). IF YOU WISH TO DISCUSS THIS FURTHER, PLEASE CONTACT ME AT MY OFFICE. THANK YOU, HOWARD SILVER (818 597-2610).

Read more
Answered on 1/05/01, 11:25 am
Ken Koury Kenneth P. Koury, Esq.

Re: Advertised price not honored by auto dealership

No, it is not a legal practice. What you can do is purchased the car elsewhere in income back and sue the dealer for the difference in the price.

Read more
Answered on 1/05/01, 12:40 pm


Related Questions & Answers

More Consumer Law questions and answers in California