Legal Question in Consumer Law in California

Appointment Cancellation Fees
I met a nutritionist in a Starbucks a
few weeks ago. Since I am also
interested in nutrition we started
talking and she suggested to meet
her some time soon so that she can
tell me more about eating. She gave
me an article that says she offers
free consultation.
I wasn't really interested in it so I
didn't call. However, she called me
many times until I answered the
phone and we scheduled an
appointment. There, after asking her,
she said she charges 250 dollars.
AFter letting this sink in I decided to
cancel it anyway.
The day before the appointment was
a holiday so I called her in the
morning of the day of the
appointment to cancel.
There she told me that if I don't
cancel 24 hours in advance she will
charge me the full 250 dollars.

I had NO idea about her cancellation
policy because she never told me
about it and I haven't signed
anything or read anything that
mentioned her cancellation policy.

Now, my question: Do I have to pay
these 250 dollars??

What if I reschedule and then cancel
two days in advance? That should be
fine, right?

Thank you for your time and support.

Sincerely,

Chris

Asked on 1/16/09, 5:26 pm

Benjamin Berger Berger-Harrison, A Professional Corporation

0 users found helpful

0 attorneys agreed

Re: Appointment Cancellation Fees

Assuming all you wrote is true, relax - you owe her nothing.

Tell her you charge a $300 idiot fee to all idiots.

Answered on 1/16/09, 5:31 pm

Keywords

Match Any Match All

Country

State

Area of Law