Legal Question in Consumer Law in California
All of my belongings were in a storage unit. I have walked into the office and paid my bill monthly. Last week I needed to enter the unit to get some of my things. When I drove up to the unit, there was a different lock on it. The office staff then informed me that the unit had been broken into. They say they tried to call me, but couldn't contact me. I know this is not true since the emergency contact number has not changed. It goes to a cell phone and there were no missed calls or messages received. Today I've found that this actually happened in September of 2011. It is now August 2012. I have been paying for an empty storage until for almost a year and they never notified me as such. I know I have no recourse for getting my stuff back or compensation as such since they say I am responsible for my own insurance. What about the years worth of rent they have charged me without notifying me the unit was emptied last year? Do I have any recourse for this?
1 Answer from Attorneys
They would be responsible, in my opinion. Their actions are not just negligent, but in bad faith.
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