Legal Question in Consumer Law in California

Out of Business

I recently purchased laser hair removal session from a clinic. I paid upfront for 6 sessions and one year of unlimited touch ups. This is documented on my receipt. My treatments have not concluded and I was shocked to discover that the company unexpectedly went out of business. I am told that the owners skipped town. They did not contact any of their customers, and did not offer any refunds. My credit card company stated that they may be able to withdraw the money from the company's bank account, citing fraud as the reason. If not, is there any other way I can recieve my money or file a fraud lawsuit against a company that is no longer in business? How do I go about finding out who is responsible for this? Someone should be held responsible, whether or not I can get my money back.


Asked on 7/06/07, 5:45 am

2 Answers from Attorneys
Alden Knisbacher knisbacher law offices

Re: Out of Business

I'd be willing to do a little digging into that. . . feel free to send details to my email below -- or see my website for my phone number.

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Answered on 7/06/07, 9:52 am
Jonathan Stein Law Offices of Jonathan G. Stein

Re: Out of Business

First, is it a corporation or partnership? If so, go to http://www.ss.ca.gov and click on business search. You may get some information.

If you do not, call the county the business was in and ask if there was a business license. You should be able to get it and find out who the owner is. If not, call the state board who regulates beauty salons and they should have the information.

Then, you can file a complaint with the state agency, a fraud report with the police, and sue in small claims court, since I assume the amount is under $7,500. If you elect small claims court, email me at [email protected] for a copy of my free e-book on small claims court.

Good luck.

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Answered on 7/06/07, 10:19 am


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