Legal Question in Consumer Law in California

cable overcharging

For the last 12 months I was paying for cable service at a higher rate than agreed the Cable company does not want to refund the extra money that i paid it will only refund 6 moths worth and they say there is no law that says that they have to pay me back any over charges is that right? does anyone know of a law california law that disputes that


Asked on 12/16/03, 3:14 pm

2 Answers from Attorneys
Alvin Tenner Law Office of Alvin G. Tenner

Re: cable overcharging

You have a contract. That is all that is required. Go to small claims court.

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Answered on 12/16/03, 4:20 pm

Re: cable overcharging

If they are doing this as a regular practice, it sounds like it is an unfair business practice and could be part of a class action suit depending on the numbers of customers with whom a similar issue has occurred.

Also, do you have correspondence in writing from them regarding their "policy" of not refunding overpayments until 6 months of overpayments have been accrued? Is this a small cable company or a large one?

J. Caleb Donner

DONNER & DONNER

LEGAL WARRIORS �

325 E. Hillcrest Drive, Suite 242

Thousand Oaks, CA 91360

Tel: 805-494-6557

Fax: 805-494-0990

email: [email protected]

website: www.legalwarriors.com

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Answered on 12/16/03, 4:23 pm


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