Legal Question in Consumer Law in California

Cell phone bill

Disconnected a cell phone with verizon and was told I would not be charged a disconnection fee by rep.

Spoke to another rep 4 months later, and found out that I was charged and that I had paid.

Was told its my fault for paying; yet I paid under the assumption they were justfully charging me for my other phone. They refuse to refund the fee; Is there anything I can do? Specific Performance?


Asked on 3/06/04, 11:34 pm

1 Answer from Attorneys

Alvin Tenner Law Office of Alvin G. Tenner

Re: Cell phone bill

Sue in small claims court.

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Answered on 3/08/04, 12:49 pm


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