Legal Question in Consumer Law in California

Cant get credit for returned items

A TV shopping channel, DSN in Glendale CA, refuses to give credit for returns that were in original condition and returned within their 30 day period allowed. They offer a 30 day money back guarantee. They owe me over $12,800 in return credits. Also a few weeks ago they charged my debit card without my knowlege, permission, or authorization for items I didn't want. They had my debit card number from when I had purchased another item 4 weeks previously. Can they get away with that? What can I do to get my credits they promised and I deserve? What can I do about them charging my card without my knowlege? They don't return phone calls.


Asked on 9/02/02, 1:38 am

1 Answer from Attorneys
OCEAN BEACH ASSOCIATES OCEAN BEACH ASSOCIATES

Re: Cant get credit for returned items

You have an action for breach of contract, breach of warrenty and perhaps fraud. If Fraud is properly alleged and proved, punitive damages may be available. Please call me directly at (619) 222-3504.

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Answered on 9/03/02, 6:06 pm


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