Legal Question in Consumer Law in California

Customer Return Policy

What is Ca law reguarding how a buisness states its policy reguarding return of goods for refund or exchange only.

Does the retailer have any obligation to noify the consumer of their policy, be verbal or written or posted someplace where teh consumer can see it before purchase? THANKS!


Asked on 10/15/03, 5:58 pm

1 Answer from Attorneys

Siamak Pishvaee Pishvaee & Bavar

Re: Customer Return Policy

If the business does not accept returns exchanges within 7 days of purchase they must post their policy close to register and on receipt. however if product is somehow defective the return policy is irrelevant. contact me if you have any further questions.

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Answered on 10/15/03, 6:10 pm


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