Legal Question in Consumer Law in California

Deceptive Advertising

I purchased an item online,from a reputable store,based on the picture and description given.When I received the item,it was not the same as the picture or description.I called and was told I received the correct item according to the item number and they're not responsible for typographical errors.There's no way I could've known I wasn't ordering what was described and pictured.They don't want to give me the item pictured and described because it is considerably more expensive.What rights do I have?Their ordering page was deceptive-much more than a typographical error.


Asked on 6/05/01, 9:28 am

1 Answer from Attorneys
Ken Koury Kenneth P. Koury, Esq.

Re: Deceptive Advertising

you have the right to return it for a refund

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Answered on 8/09/01, 3:22 am


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