Legal Question in Consumer Law in California

Gift Certificate Refunds

I purchased a gift certificate for my wife to have 4 private Yoga lessons. After the first Yoga lesson my wife decided she was not satisfied with the instruction and requested a refund of the 3 remaining lessons. The Yoga instructor said her policy was no refunds and that it was clearly posted on the Yoga studio wall. Are we entitled to a refund or is having the refund policy posted sufficient?


Asked on 3/29/06, 12:44 pm

1 Answer from Attorneys
Robert F. Cohen Law Office of Robert F. Cohen

Re: Gift Certificate Refunds

California Civil Code section 1749.5 subdivision (b) provides as follows: "Any gift certificate sold after January 1, 1997, is redeemable in cash for its cash value, or subject to replacement with a new gift certificate at no cost to the purchaser or holder." I believe that the holder, and not the issuer, should make the choice.

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Answered on 3/29/06, 1:10 pm


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