Legal Question in Consumer Law in California

Hello,

I am a customer of boost mobile cell phone company (owned by Sprint), and I am signed up on a pay as you plan, where calls are advertised at twenty cents per minute. Sometimes I only talk for twenty seconds, but they still charge me the twenty cents, even if I do not talk for a full minute. Is this legal for them to do?, because as a consumer I feel that I am being ripped off. I feel that if I talk under a minute, I should be charged maybe five or ten cents.


Asked on 10/22/11, 1:36 pm

1 Answer from Attorneys

It is perfectly legal. Cell phone rates are technically tariffs which are governed by the PUC. All cell carriers have tarriffs that charge the full minute rate for any fraction of a minute you use. It's like a digital clock that only shows hours and minutes. Once you click over to the next minute, it's the next minute. They don't know and don't care what portion of that minute you hang up in.

Read more
Answered on 10/22/11, 9:22 pm


Related Questions & Answers

More Consumer Law questions and answers in California