Legal Question in Consumer Law in California
I live in California. Four years ago, I had an alarm system installed in my home and was told I was signing a 3 year contract (no, I didn't read all the fine print). I called the company a month ago and told them that I wanted to cancel my service, as I had completed the terms of the contract. They informed me that the contract stated that it would automatically be renewed unless I notified them in writing less than 30 days prior to the expiration of the original term of the contract.
I was stunned, as I believed that I had fulfilled my obligation only to learn that it was extended another 2 years. They will only let me cancel if I pay the remainder of the 2 years service up front. Otherwise, I have to continue to pay the monthly fee and cancel less than 30 days after the automatic renewal...or it will be renewed again.
My question is....is this legal? Is there anything that I can do to fight this?
Thank you!
2 Answers from Attorneys
I can look at the contract and try to fight it. Contact my office for a free consultation.
Best,
Daniel Bakondi, Esq. [email protected] 415-450-0424
NOTICE: No attorney-client nor confidential relationship is created through this communication. Nothing communicated or provided constitutes legal advice nor a legal opinion unless it so specifies and written agreement for attorney services has been entered into. Your issue may be time sensitive and may result in loss of rights if you do not act in time. Thank you.
Contact the state agency that regulates alarm companies:
Bureau of Security and Investigative Services
2420 Del Paso Road, Suite 270
Sacramento, CA 95834
(916) 322-4000
1-(800) 952-5210
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