Legal Question in Consumer Law in California
Is Merchant Obligated to Give Refund for Unhealthy Product?
Can a merchant legally refuse to refund money for returned merchandise? I purchaed a $22 bottle of makeup from an up-scale day spa. My face broke out, and I returned the makeup and receipt within the week. I was refused a refund and told to select other cosmetics. I wanted nothing and am out $22. Is this legal?
Asked on 8/01/02, 5:10 pm
1 Answer from Attorneys
Alvin Tenner
Law Office of Alvin G. Tenner
Re: Is Merchant Obligated to Give Refund for Unhealthy Product?
Unless there is an visible return policy, then the seller must refund your money. If they refuse, go to small claims.
Answered on 8/01/02, 5:48 pm
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