Legal Question in Consumer Law in California

merchant oversold product

I purchased an item via telephone - total value of item

plus all accessories was $3,000

I was given a purchase order number, and my credit

card was charged

The merchant oversold the item, and may not be able to

fullfill my order, which I want.

Is the merchant required to provide me with a

comparable item at the same price?

All transactions were done in California


Asked on 2/15/03, 5:37 pm

1 Answer from Attorneys
Alvin Tenner Law Office of Alvin G. Tenner

Re: merchant oversold product

He is not required to but can if there is a written or oral statement by him. Best be is to cancel contact, get money back and try another merchant.

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Answered on 2/17/03, 2:27 pm


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