Legal Question in Consumer Law in California

How do I get my money back from a infomercial?

I am a Senior on a fixed income. I ordered an item from an Informercial, sent it back because it was defective & misrepresented, Company acknowledges my return but will not refund my money. They ignore my calls & also Consumers Services letter. I also discovered that there have been other complaints. I can't afford to lose this amount. What do I do when they are in another State than mine? Thank you!


Asked on 8/15/03, 5:43 am

2 Answers from Attorneys
Alvin Tenner Law Office of Alvin G. Tenner

Re: How do I get my money back from a infomercial?

Notify the FTC. The Federal Trade Commission.

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Answered on 8/15/03, 8:55 am
Randall Gilbert Gilbert & Caddy P.A.

Re: How do I get my money back from a infomercial?

Assuming they are in florida you can attempt to sue them in the county where they delivered the product, alleging that that was where the breach occurred.

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Answered on 8/15/03, 12:00 pm


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