Legal Question in Consumer Law in California

i purchased a computer from best buy and had some upgrades put in. When i called to see what time the computer would be ready they informed me the computer was picked up by someone already. Now they are claiming i had someone pick up the computer in order to recieve a second on for free which is not true. What should i do?


Asked on 2/18/12, 2:20 am

2 Answer from Attorneys
Robert F. Cohen Law Office of Robert F. Cohen

Definitely escalate your inquiries to the appropriate regional office and explain that time is of the essence. If that doesn't get you results within a reasonable time, you could file a small claims suit for the value of the computer, installed software, irreplaceable photographs, etc. You might also contact a troubleshooter for computer magazines or TV stations who might get faster results.

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Answered on 2/18/12, 7:44 am


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