Legal Question in Consumer Law in California

I purchased an HP computer in a promotion that included a free Windows 7 upgrade. I spent hours communicating with HP trying to figure out how to get the upgrade since it was not explained upon the purchase. HP agreed that I met the qualifications. However, I will not be getting the upgrade. I completed the form through HP for a third party that was to send the upgrade. I never received it and HP nor the third party will not make good for the upgrade. Is it worth pursuing legally for this $150 - $200 item (independently or possible class action if others are in same boat)?


Asked on 6/24/10, 3:27 pm

1 Answer from Attorneys
Robert F. Cohen Law Office of Robert F. Cohen

There are attorneys who specialize in these types of class actions. You might seek them out and become a named plaintiff. Sometimes, writing to the consumer help line at PC World or PC Magazine might get results, too.

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Answered on 6/25/10, 1:30 pm


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