Legal Question in Consumer Law in California
I recently signed up for a gym membership after being told it would be month-to-month and that I could cancel at the end of any month. I asked if there were any other terms and fees I should know about and was told there are none.
The contract, however, ended up being a 12 month agreement with penalty fees for early termination. When I complained to the sales representative that signed me up, she said that she would get approval from her manager and from corporate to change the agreement to month-to-month. I returned again the next day, the sales representative said she had gotten approval and proceeded to hand write on my existing contract that it would be month-to-month with no cancellation fee.
Are the changes she wrote on the contract forcible by law? Or can the gym choose to disregard the handwritten terms when I decide to cancel or even accuse me of writing them myself?
1 Answer from Attorneys
If they play games with you and try to hit you with fees for early cancellation you will have a viable claim against them.
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