Legal Question in Consumer Law in California

Retention of deposit.
I rented an RV over the phone from a large company. When asked for a $300 deposit I gave my Visa card number. I was asked if I wanted to take auto insurance through the rentor; I declined saying that I would use my own carrier. I called my insurer to request the information that would be needed for coverage purposes. My carrier contacted the rentor, I spoke to the rental agent about coverage. At no time during this conversation was an additional deposit mentioned. When I went to pickup the rental the RV company said that I would have to pay an additional deposit of $750 because I was using my own insurance. I declined and cancelled the rental. They kept my deposit because I didn't give a four day notice of cancellation. I could not have given four days notice prior to cancellation since I wasn't informed of the additional deposit until I arrived to pickup the unit.

Asked on 3/23/00, 3:41 pm

Ken Koury Kenneth P. Koury, Esq.

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Re: Retention of deposit.

the rule is that contract terms are not valid unless both side know the terms and agree to them. they are required to return the deposit.

Answered on 3/28/00, 12:42 am

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