Legal Question in Consumer Law in California
I want to return a water treatment system that does not work the way I was told it would but the company keeps saying that they need to come out and service it first. The same salesman that sold it to me came out to check everything when I complained the first time. They keep telling me that it is California law that they send someone out to service it. I don't know.
Asked on 2/25/11, 12:02 pm
1 Answer from Attorneys
Joe Marman
Law Office of Joseph Marman
That sounds like a reasonable request form them. You should put it in writing that you are not waiving your right to rescind the contract due to unsatisfactory goods.
Answered on 2/25/11, 12:28 pm
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