Legal Question in Consumer Law in California

Can I return my wedding ring because the setting is different than what I wanted? We designed it and the band width is off by 1 mm. This was only a verbal agreement and there is no paperwork from the jewelry store of ring specs. They are telling me that it is a custom piece and all sales are final.


Asked on 9/24/09, 11:57 pm

1 Answer from Attorneys
Robert F. Cohen Law Office of Robert F. Cohen

You may ask to see the specs they wrote down, but they probably won't show them to you. You're between a diamond and a hard place. The jeweler should be willing to accommodate you in some way. If not, you could file a lawsuit (small claims if under $7500), and hash it out in court, especially if they didn't follow the specs.

Read more
Answered on 9/25/09, 3:00 pm


Related Questions & Answers

More Consumer Law questions and answers in California