Legal Question in Consumer Law in California

Rights and Prodecure To Canel Cell Phone Contract

Hello. I have signed up for a 1 year contract for 2 cellular phones on the same account. After comparing my bill to the contract I noticed that on one phone, they are charging me for a voicemail service that was supposed to be free on the contract. On the other phone, they were charging me additional service for 1000 off-peak minutes which should be included with the service. They are now crediting me the charge for 100 off-peak minutes on a month to month basis, but not the voicemail charges. Is this not a breach of contract? This is my main reason for wanting to cancel my service with them.

I have sent a letter to the company explaining my situation and they replied:

1. my contract is a 2-year contract (2001 to 2003)

2. i will still be responsible for the early termination charges for both phones.

thank you


Asked on 10/27/01, 7:59 pm

1 Answer from Attorneys

Ken Koury Kenneth P. Koury, Esq.

Re: Rights and Prodecure To Canel Cell Phone Contract

dont pay the extra charges. if they cancel you for that reason you have a defense if they try to collect the cancelation fee.

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Answered on 11/22/01, 4:41 pm


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