Legal Question in Consumer Law in California

I went into a salon and had a consultation on hair extensions. At the end of the. Insulation I signed the consultation form acknowleding I understood their consultation policy and what they recommend. I did not make an appointment nor out down a deposit. Three days later I texted the owner and communicated twhile she recommended I have 6 bundles I have always had four and that was fine. She texted back me back and said that's nit a problem. When I went in for my appointment a month later and it came time to pay they charged me for 6 bundles I said that is not what I agreed upon. I am disouting it with my bank and my bank said since I signed a contract there is nothing I can do. A consultation form is not a contract for services - its an acknowledgement of their recommendation. But I still would like to know how can they say it's legally binding when I clearly communicated I only wanted 4


Asked on 1/04/13, 8:43 pm

1 Answer from Attorneys
Kelvin Green The Law Office of Kelvin Green

I guess my first question would be how they got at the money in the first place? At what point did you give them bank or credit card information. That is not clear here. When it came to pay you stated they charged you for six, but at that time I wonder why it was not brought up for four??? If they already have your money you will need to dispute it with the bank through the credit card dispute process or try small claims court...

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Answered on 1/05/13, 6:23 pm


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