Legal Question in Consumer Law in California

Can They Really Do This?
Three weeks ago, I made an order with a company in CA for $221 (including COD charges). I told them I always order COD because I live in the ''ghetto'' and don't want packages to sit on my doorstep.

I have not received the package. When I inquired about it, they said it had been delivered and left on my backdoor. The company goofed and sent it out without the COD.

I spoke to a customer rep who said, ''Well, would you like to put this on your credit card?, We need payment today...'' It's like she didn't hear me when I said that I didn't get it!

Now I still don't have my order and they are turning me into a collection agency for $300.

Am I liable for someone elses mistake?

Thanks,

Asked on 3/20/04, 2:36 am

Alvin Tenner Law Office of Alvin G. Tenner

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0 attorneys agreed

Re: Can They Really Do This?

No you are not. Tell them you said COD and it has not been received. If they notify any credit reporting agency, you will sue.

Answered on 3/20/04, 5:48 pm

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