Legal Question in Credit and Debt Law in California
Collection Problem
Hello, I have a debt that I made arrangements for and paif in full. Although I never recieved a paid in full letter, even after requesting it. Last month a recieved a letter from another company trying to collect on this same debt. I have called the company that was paid off, and now they are saying that they gave the debt back, and that the debt was not paid in full, and they are saying that they did recieve payments, but in a different amount then my bank statements show. They are also saying that since they no longer own the debt, that they will not send me any paperwork saying it was paid. What should I do? I have sent my bank statements to the company currently trying to collect, hoping that will satify them. What should I do if it does not? Please help!!!!! I don't want to have to pay this debt TWICE!!!
1 Answer from Attorneys
Re: Collection Problem
A debt collector is required to verify a debt. This in essence is what you asked them to do and they refused. You may have a civil action under the Fair Debt Collection Practices Act.