Legal Question in Credit and Debt Law in California

internet purchases and contract
I ordereda computer that had been advertised on the internet. I ordered and gave the company all of my information over a secured access. After waiting for almost six weeks for my computer, I called them and cancelled the shipment. Now, months later, they sent the computer to me anyway. They charged my credit card without my consent, because I cancelled the purchase long before shipment. They charged my card and sent the computer to me. What can I do to get my money back? I tried calling and they told me that I would have to pay the shipping charges and that I would only get partial refund. I do not know what to do and because I thought that my order was cancelled, I bought a different computer and have no use for the computer.

Asked on 2/04/00, 1:42 am

Joshua Genser Joshua G. Genser, Attorney at Law

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Re: internet purchases and contract

Is it too late to cancel the payment on your credit

card? Call your credit card company and ask. If it

is, take the seller to small claims court for the

return of your money. You also might complain to

the Better Business Bureau or to the Attorney General

of the state in which your seller does business.

Answered on 2/04/00, 6:38 pm

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