Legal Question in Credit and Debt Law in California
A process server pulled up in front of my house right after my mail had been delivered. He walked over to my mail box, opened it, looked through my mail, and then walked up to my front door. he rang a few times, then sat on my chair for a while, then started to ring over and over. Then he went around both sides of my house 9not sure if he was knocking on windows, yelling, looking around, etc). The one thing that stands out to me as a legal issue is the mailbox tampering. Maybe other things he did were against rules for serving a summons. I know that there special rules regarding tactics used when collecting a debt. The summons is from a credit card that I owe money on. They are suing me. They have over $500 dolars worth of charges on my card that are not valid because the purchase had been returned and was to be credited to my account. it was never credited, and even after I talked to them about it, nothing was ever solved or even addressed. So when my "no paymant no interest" term expired, I didn't pay because they were not resolving the issues. I'm probably wrong for doing that, but monay is tight and I just didn't feel like paying someone that didn't care enough to fix the problems on the account.
Anyway, I mentioned a few different issues in this message to see if any of them seem to be out of line. I'm pretty sure the mailbox issue could be used against the credit card company for using illegal tactics for obtaining information I think the server was verifying my name at the address, and also looking for other names that live here. he wrote a note to me and also wrote my wife's name on the note, even though the credit card is only in my name and the summons only has my name on it. I'm sure he got her name by looking at our mail.
IMPORTANT! The reason I know about him looking through our mail, ringing our door bell over and over, and snooping around isn't because I was at home watching him. It's because I have a multi camera surveillance system ouside my home. So I have it all recorded.
I appreciate your time. Thank you.
1 Answer from Attorneys
You are correct in that you raised a number of issues. First is the mailbox. Contact the US Postmaster General's office to determine if what the process server did was illegal, or actionable on a civil basis. If there are penalties available for having rooted through your mailbox (which he probably did just to ensure that you still lived at that address, but not an excuse to violate the law), then you or the Postmaster General might have cause to go after the process server and possibly his company. The law firm representing the credit card company, and the credit card company will all claim that they are not liable for the process server's actions, and to a degree they are right. Process servers and attorney services are almost always independent contractors, they are licensed, and so they are individually liable for their actions. Their actions almost certainly cannot be imputed to the attorney or plaintiff in the lawsuit. As such, what the process server did may be illegal, but isn't going to help you with the lawsuit. You can determine who the process server was, and who he or she works for by checking the proof of service filed in the lawsuit once you have the Summons and Complaint.
As for the issue of the credit card company having not properly credited you for returned purchases, unless the credit card company actually acknowledged that the vendor (the person you bought the items from and returned them to) did process a refund and they simply didn't credit your account, again your issue is not with the credit card company, but the vendor who should have processed the refund. Unless the credit card company was the seller of the items, it is up to the merchant who created the charges to refund them back to you. While credit card companies have some duty to mitigate bad charges to an account, if the merchant does not cooperate, many times it is not incumbent on the credit card company to resolve. Additionally, not paying the bill is not the proper remedy and your only real defense to this lawsuit (based on the limited facts presented here) is that the amount they are trying to collect is wrong. Other than that, I assume you owe the remaining balances, and since you did not pay pursuant to the credit agreement, they probably have a right to obtain judgment against you.
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Credit card fraud they didn't keep there settlement offer. Asked 3/09/10, 6:50 pm in United States California Credit, Debt and Collections Law