Legal Question in Credit and Debt Law in California
I recently had an Hyundai auto lease returned July 23 2015. Returned to local dealer who took car cleanly on this date. All remaining lease payments have been made. Dealer inspection went fine. Negotiated a new Hyundai lease at that time. 3 months later I receive a letter demanding payment for excess wear and tear $265.00 I disputed this and requested a car condition report from their 3rd party inspectors for Hyundai Recovery dept. Car was inspected 1 week later after car was turned in to dealership (when I did not have possession). Claims of hood damage of small chips in hood. The pictures in the report are un clear but all agree the chips are small (10+ claimed). The dealership explained that this alleged damage is so small and should be considered normal wear and tear per their experience with leased vehicles and lease returns. Hyundai Recovery dept and their Manager wont budge and feel these charges are legitimate and I am responsible. I returned this car polished, waxed and cleaned on that day. There were no chips noticed. I don't want to have to pay this unfair fee. Please help.
1 Answer from Attorneys
Send them a certified letter saying what you've said here: that you believe it is normal and tear and that you won't pay it. Tell them not to contact you again or you will sue them. And if they contact you again after that, consider filing a small claims lawsuit.