Legal Question in Criminal Law in California

In August 2013 a person came into my business representing himself as a Direct TV salesman with all of the right credentials and forms for the job, we went over all of the packages then did the paper work for the account. About a week later I received a call from my credit card company informing that my credit card account was shut down do to fraudulent activity at my local Target store, the Direct TV person sold my credit card number. When I found this out I called the police and made a report I told the cops who the sales person was and were they could find him I even gave them pictures of his car and license plate, then I called Direct TV told them what had happened then asked them directly are there any other accounts opened under my name or social security number in the commercial or residential departments I was told no, but there was another account opened in residential under my name and social in the same month as the commercial account was opened at an address that don't exist. After I shut down the commercial account the salesman that opened it found out that I shut it down he then called direct and reactivated the account then I received a bill from Direct TV for 600.00 dollars, I then had to call Direct TV again and shut it down again and put a pass word on the account.

The sales person that did this I found out had no longer worked for Direct TV fore awhile and was still selling jobs using paper work from the company he used to work for and using his old boss's name on contracts he also has a criminal history for just this. The detective contacted the company he used to work for and the owner of the company has not yet complied with the detective's request for information from him. I recently talked to Direct TV's fraud department because I received a fraud packet from them, my question to them was if I send you a photo copy of my DL. and SSC number at there request will it be secure in there department they told me yes so I asked them can I get that in writing because Direct TV let this fraud happen twice so I have a trust issue with Direct TV, they replied no "we wont give you anything in writing so if you don't want to send that information then don't I have other people waiting on the line" There's a lot more to this I would just have to talk live with an Attorney. My question is out side of the thief that started this problem can I hold Direct TV liable for letting the thief reactivate the first account and opening a second account after know the firs problem.

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