Legal Question in Civil Litigation in California

Legal recourse for unauthorized credit card transaction

When trying to make dinner reservations I gave my

credit card # to hold it for later realizing only

moments later that it would not work, I called back to

cancel, to which there seemed to be problem.later I

received a call from the same restaurant claiming that

they had already debited my card, they could not

re-credit my account it was their policy for the

holiday that cancellations had to be made weeks prior.

I has never seen this menu and had

used the phone book to obtain their # to make the

reservation and was never at anytime made aware that

their was a no cancellation policy until the had

already charged me $170.00. I have a phone

record that shows that there was a span of

9 minutes between my call for the reservation and the

cancellation + a call to my bank in an attempt to

block the charges. I have tried challenging this

charge with my bank, but they are unable to

help me I need to resolve this issue with the

restaurant who are unresponsive. what can I do to get

the $179.

2 Answers from Attorneys

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