Legal Question in Civil Litigation in California

There's a whole area of law built around insurance carriers' bad faith. At the law library, there are several treatises on insurance bad faith. One of the easiest to follow is the Rutter Group (West). Most law libraries have computer access to that and other publishers' works. If you don't have a public law library in your locale, most law schools will allow visitors access to their libraries for research. You also could try using Google Scholar (http://scholar.google.com).