Legal Question in Insurance Law in California

Water Damage

The water damage control company that our insurance company sent out finished the dry-out process of our home, saying everything was dry and ready for re-construction. A week later, the contractor we hope to use inspected and found the underside of the home was still soaked. The adjuster and the dry-out company agreed and they began the dry out process again. Now, 2 months into this mess, we are smelling foul musty odors. Does this sound like the dry-out company made a mistake, possibly a big one? What is our recourse and what do we do next? The odor is getting worse by the day. We are in Northern California near Redding. Thanks.


Asked on 6/15/08, 12:55 pm

1 Answer from Attorneys
Steven Murray Steven W. Murray, APC

Re: Water Damage

You must have complained to the insurer and the damage control company. What was their response? Consider hiring your own drying company, and see what their opinion is. Your contractor ought to be able to get you a good one. Depending on what this inspection/estimate to make things right says, you will then have something to present to the insurer and its expert to compensate you for.

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Answered on 6/19/08, 1:23 pm


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