Legal Question in Technology Law in Canada
Problems with an internet forum owner/operator
To whom it may concern, I am having problems (along with other doodle breeders), with an internet forum operator/owner/manager who resides in Canada. She is continuing to allow and fuels malicious material to be posted in her forum with regards to our name and the name of our business. She is methodically and maliciously allowing rumored postings with intent to destroy our business. We have sent her letters via email asking her to remove the postings and to cease allowing such postings or hold her responsible for our continued lost sales. Is there anything I can legally do to either force the removal of all such postings holding content that has our name associated with it or to have her site shut down for malicious intent to destroy our reputation and business? She is not, directly posting this material but is allowing those who go into her forum to continue the malicious bashing with intent to destroy our reputation and business. Any all help would be greatly appreciated.
We have lost 5 customers within a week over such malicious material that only holds fragmented truths and not the complete story of what is being posted.
1 Answer from Attorneys
Re: Problems with an internet forum owner/operator
There is probably nothing you can do. Owners of internet forums are generally not liable for what others post there. Your claim that she "methodically and maliciously allowing rumored postings with intent to destroy our business" doesn't really make sense, since it is the authors themselves who seem to be malicious. She is not intervening to protect you, but I don't think she has any obligation to do so. Not protecting someone she has no duty to protect is a far cry from being methodical or malicious.
Even if you did have a viable claim against her, the fact that she is in Canada would probably mean that American courts could to nothing to help you. You would have to turn to the Canadian courts instead.
Even if American courts had jurisdiction, they would *not* "have her site shut down", even if you could prove that she has "malicious intent to destroy [your] reputation and business". The First Amendment protects most speech and *never* permits a court to order an entire business to shut down because of what it says -- let alone what someone *else* says on its web space. You could sue for damages, but you could not win an order that bars the site from operating in the future.
If you want to pursue someone, go after the people who wrote these posts. They seem to be the ones with malicious intent, and they definitely are the ones making these statements about you.
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