Legal Question in Consumer Law in Colorado

hidden, unauthorised charges

4/21

I am in OR. I visited the website of a CO based company, intending to sign up for a free trial. For reasons unknown, my billing info was rejected and i left the site. The next day there was a $1 charge on my check card(the very one they didn't approve) I called the company and was told it was a nonrefundable CC verification fee. There is no mention of this fee anywhere on the site or in their 'terms and conditions' document. I protested that I had agreed to no such fee, and that they were the ones that had refused the transaction. I further stated that I believed it was an illegal practice.

Am I correct? Though it was only for $1, I was forced to scramble to avoid overdraft charges at my bank, and this interfered with other transactions. It really bothers me to be exploited in this way. Do I have any legal recourse? Some kind of class action covering all the time this practice has been in place, and all the potentially affected customers?

Thank you for clarifying these issues for me


Asked on 4/21/09, 9:54 pm

1 Answer from Attorneys
Daniel Meek Daniel W. Meek

Re: hidden, unauthorised charges

Yes, it is illegal. It is called theft. They probably take only $1, because they think no one will do anything about it. Look at their web site and find the contact information. Call the state Attorney General in that state and file a complaint.

Google the name of the company with the word "scam" or "fraud" and see if there is activity to sue them.

If you send me the web address, I will look at the site. Send to law_at_meek.net.

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Answered on 4/22/09, 4:28 am


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