Legal Question in Banking Law in Connecticut
Unauthorized debiting
My cable co. Telemedia, in Seymour, CT did two unauthorized debits from my credit union account. Each check 199.00 & 194.00 monthly payments. I have never signed anything for auto debit. When I saw my bill I noticed it had been paid auto. I call them on the first time asking who made this decision? They checked the account and say that I had not authorized auto debit. The coustomer service said that they were sorry and it would be taken care of right away and offered to pay for the chain of checks that bounced this was in Aug. The very same thing happened in Sept. and another chain of bounced checks was created. I called my credit union and they sent me an affidavit to fill out to cover the bounced checks. I have enough problems balancing my account without having my money taken without my knowledge. What actions can I take to rectify what they did. I have paid check by phone sometimes thats how they got my ck info, but I have never made an authorization with this co.My account is held in the CT State Employees Credit Union, New Haven, CT. 06515
1 Answer from Attorneys
Re: Unauthorized debiting
You will need to make a claim to company customer svc. with attached statements of bounced checks etc and claim for all damages. Send cert mail w cc to your atty.
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