Legal Question in Business Law in Connecticut

Money lost as a result of payroll company error

I use a payroll company for my business. 6 weeks ago they accidently sent a terminated employee nearly $1000 by direct deposit. I reported the error to them immediately and they said they would take care of it. A week later the funds were still not back in my account and when I asked, they said that they couldn't get the money back if it had been more than 5 business days since the transfer (I notified them on the 2nd business day) and that I had to get the money back from the former employee myself. I have been unsuccessful at getting the money back from her and the payroll company won't credit me the money even though this was their error and I did everything I was supposed to in a timely fashion. What are my legal options? Do I go after the employee or the paycheck company?


Asked on 6/04/09, 3:51 pm

1 Answer from Attorneys

Linda Subbloie Linda A. Subbloie, Esq.

Re: Money lost as a result of payroll company error

I'm curious as to what the contract says between you and the payroll company.

I hope you have proof that you contacted them on the 2nd day.

I would think that you could seek relief from the payroll company but I would need more information.

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Answered on 6/04/09, 4:55 pm


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